Comments on: Apple Outrage http://www.richardmondello.com/2007/07/30/apple-outrage/ Life of a Student at Tufts University Tue, 02 Dec 2008 17:20:22 +0000 http://wordpress.org/?v=2.6.5 By: Richard Mondello : Apple Tech Support Experience http://www.richardmondello.com/2007/07/30/apple-outrage/#comment-542 Richard Mondello : Apple Tech Support Experience Sun, 27 Jan 2008 00:35:24 +0000 http://exposay.net/2007/07/30/apple-outrage/#comment-542 [...] is at it again: it won’t burn discs. To save you from reading up on my two past experiences (one, two), I’ll summarize [...] [...] is at it again: it won’t burn discs. To save you from reading up on my two past experiences (one, two), I’ll summarize [...]

]]> By: MacBook Pro SuperDrive 2.1 Fix at Exposay http://www.richardmondello.com/2007/07/30/apple-outrage/#comment-504 MacBook Pro SuperDrive 2.1 Fix at Exposay Thu, 27 Dec 2007 07:19:02 +0000 http://exposay.net/2007/07/30/apple-outrage/#comment-504 [...] drive was damaged in that it no longer would recognize CD-R media (blank CDs). Back in July, I sent my MacBook Pro to Apple for a SuperDrive replacement, and they sent it back wit.... Although I was outraged, that fixed my problem for a few months - until I installed Mac OS X [...] [...] drive was damaged in that it no longer would recognize CD-R media (blank CDs). Back in July, I sent my MacBook Pro to Apple for a SuperDrive replacement, and they sent it back wit…. Although I was outraged, that fixed my problem for a few months - until I installed Mac OS X [...]

]]> By: Ricky http://www.richardmondello.com/2007/07/30/apple-outrage/#comment-40 Ricky Tue, 31 Jul 2007 02:15:37 +0000 http://exposay.net/2007/07/30/apple-outrage/#comment-40 Reinstalling OS X was the only thing they did. They told me that they'd replace the SuperDrive. If I knew that a OS X reinstall would fix the problem, I would have done it myself, saving myself days of inconvenience. Reinstalling OS X was the only thing they did. They told me that they’d replace the SuperDrive. If I knew that a OS X reinstall would fix the problem, I would have done it myself, saving myself days of inconvenience.

]]> By: Michael http://www.richardmondello.com/2007/07/30/apple-outrage/#comment-39 Michael Tue, 31 Jul 2007 02:13:08 +0000 http://exposay.net/2007/07/30/apple-outrage/#comment-39 Ouch. That's like when Matt sent in his Red Ring'd Xbox360, they just sent him a new one instead of fixing the problem. He had to re-do all of his Xbox Live stuff. Of course, 360 hard drives are removable, so they stuck the old one in the new system, so he didn't lose any game saves. But, was reinstalling MacOS the ONLY thing they had to do to fix it? Ouch.

That’s like when Matt sent in his Red Ring’d Xbox360, they just sent him a new one instead of fixing the problem.
He had to re-do all of his Xbox Live stuff.
Of course, 360 hard drives are removable, so they stuck the old one in the new system, so he didn’t lose any game saves.

But, was reinstalling MacOS the ONLY thing they had to do to fix it?

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