Comments on: Apple Tech Support Experience http://www.richardmondello.com/2008/01/26/apple-tech-support-experience/ Life of a Student at Tufts University Thu, 08 Jan 2009 18:15:13 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Ricky http://www.richardmondello.com/2008/01/26/apple-tech-support-experience/comment-page-1/#comment-546 Ricky Sun, 27 Jan 2008 03:08:38 +0000 http://exposay.net/2008/01/26/apple-tech-support-experience/#comment-546 I wouldn't be so heavy-handed on your judgement, Mike. Let's save judgements for the end of my story. I wouldn’t be so heavy-handed on your judgement, Mike. Let’s save judgements for the end of my story.

]]> By: Mike http://www.richardmondello.com/2008/01/26/apple-tech-support-experience/comment-page-1/#comment-545 Mike Sun, 27 Jan 2008 02:57:36 +0000 http://exposay.net/2008/01/26/apple-tech-support-experience/#comment-545 Wow. I thought Apple's Tech support was good. Hmmm. Perhaps Apple Care was a waste of my money. Anyway, they're really risking customer satisfaction over saving the cost of one SuperDrive.... seems to me like a terrible business policy... Apple is getting more Dell-ish every day. Wow. I thought Apple’s Tech support was good. Hmmm. Perhaps Apple Care was a waste of my money.

Anyway, they’re really risking customer satisfaction over saving the cost of one SuperDrive…. seems to me like a terrible business policy…

Apple is getting more Dell-ish every day.

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