- Summing up my experience with Apple today: http://tinyurl.com/24zyo2 #
- @cspenn No one has really mastered the ultra portable recording studio yet, eh? That sounds pretty interesting. #
- iTunes should really be Time Machine aware. #
- Obama takes SC. http://www.reuters.com/article/bondsNews/idUSN2639524020080127 #
- I second @ronaldl79 ’s idea, @cspenn. That’s right up your ally and it would sure as hell help lots of people out. #
- Damn. I turned on the TV to hear the last three words of Obama’s speech. I’ll have to catch it on YouTube. #
- @ronald79 It was on cnn.com. #
- Watching Edwards speak on http://cnn.com. #
- Option + delete in iTunes. Deletes songs off of a playlist AND from your iTunes library. Combine with smart playlists for maximum effect. #
- I have to say, Pownce is really nice. #
- When you use static IP routing at home, make sure your network location with that static address is in effect. Otherwise, no dice. #
- Considering attending my first political rally. It’s on a school night, no less. Might be fun/beneficial. #
- WindowServer, why do you take up 800 megs of ram? #
- Just matched a giant pile of family socks while listening to This American Life. Media can make just about anything fun. #
Monthly Archive for January, 2008Page 2 of 8
- Three awesome things about today: The Bucket List, Episode of Monk, and really hopeful personal medical news. #
- Well, those awesome things were actually from yesterday. Today is organizing, cleaning, and calmness, unless I see Rambo. #
- On with Apple Support to fix SuperDrive. 15 minutes waiting, starting now, for a rep. #
- Hold music is awful. Surprise! But, I can forgive that. So far, no strikes against Apple. #
- My problem? The infamous SuperDrive 2.1 Update hosed my drive. Apple refuses to acknowledge it online… let’s see if they do on the phone. #
- I sent it in for a drive replacement in the past… instead, they reinstalled Tiger. I’m angry and finally have enough time to deal with it. #
- Hold music stopped… I’m just sitting alone, cold, and scared. #
- I feel like my call has been dropped into a bottomless pit. Calling again. >:/ #
- Extended wait time. "You may prefer to call back later." - How about no. #
- Current hold music: Coldplay - In My Place … I love that song! That almost makes up for my disconnection and extended waiting. #
- Connected to an agent. Let’s see how it goes. #
- "Let me see what I can do here." I bet you that you can’t do anything. I’ve tried all the standard troubleshooting steps. The drive is bad! #
- "Let’s see if I can cure this somehow." I’d be overjoyed. #
- "I think it’s a software issue." It’s not! #
- He wants me to reinstall Leopard! It’s. Not. Software. #
- They refuse to acknowledge that the SuperDrive 2.1 Update firmware was corrupt. Off the phone. I was told to reinstall Leopard… AHHHHH! #
- I’m going to have to reformat my system this evening. Of course, it won’t fix the problem. Then I’ll call back for more bogus advice. #
- Guess what? A Leopard reinstall didn’t fix the corrupt firmware on my MacBook Pro’s SuperDrive. Calling Apple again. #
- Estimated wait time, fifteen minutes. Here we go again, twitter friends. Let’s hope that I’ve now proven it’s not an OS issue. #
- On the phone with a technician. #
- 32 minutes on the phone, they’re sending me a box. Promised me they’re replacing the SuperDrive this time. #
My dearest MacBook Pro’s SuperDrive is at it again: it won’t burn discs. To save you from reading up on my two past experiences (one, two), I’ll summarize them.
A long time ago, I applied the SuperDrive 2.1 Update from Apple, as anyone who runs Apple’s Software Update utility should. Essentially, that update has been either bricking or severely limiting the function of drives everywhere. I sent the MacBook Pro to Apple, and rather than replacing the drive, they reformatted the drive and reinstalled Mac OS X Tiger. Eventually, some enterprising coders wrote a firmware patch utility, which actually solved my problems for a limited period. This last week, the problem reappeared, and I spent most of my day working to solve it. I twittered my experience with Apple Support:
- On with Apple Support to fix SuperDrive. 15 minutes waiting, starting now, for a rep.
- Hold music is awful. Surprise! But, I can forgive that. So far, no strikes against Apple.
- My problem? The infamous SuperDrive 2.1 Update hosed my drive. Apple refuses to acknowledge it online… let’s see if they do on the phone.
- I sent it in for a drive replacement in the past… instead, they reinstalled Tiger. I’m angry and finally have enough time to deal with it.
- Hold music stopped… I’m just sitting alone, cold, and scared.
- I feel like my call has been dropped into a bottomless pit. Calling again. >:/
- Extended wait time. “You may prefer to call back later.” - How about no.
- Current hold music: Coldplay - In My Place … I love that song! That almost makes up for my disconnection and extended waiting.
- Connected to an agent. Let’s see how it goes.
- “Let me see what I can do here.” I bet you that you can’t do anything. I’ve tried all the standard troubleshooting steps. The drive is bad!
- “Let’s see if I can cure this somehow.” I’d be overjoyed.
- “I think it’s a software issue.” It’s not!
- He wants me to reinstall Leopard! It’s. Not. Software.
- They refuse to acknowledge that the SuperDrive 2.1 Update firmware was corrupt. Off the phone. I was told to reinstall Leopard… AHHHHH!
- I’m going to have to reformat my system this evening. Of course, it won’t fix the problem. Then I’ll call back for more bogus advice.
- Guess what? A Leopard reinstall didn’t fix the corrupt firmware on my MacBook Pro’s SuperDrive. Calling Apple again.
- Estimated wait time, fifteen minutes. Here we go again, twitter friends. Let’s hope that I’ve now proven it’s not an OS issue.
- On the phone with a technician.
- 32 minutes on the phone, they’re sending me a box. Promised me they’re replacing the SuperDrive this time.
As you can tell, it took three phone calls and two support agents before I was given what I want: a box sent to my house to send the computer to Apple and the promise of a new SuperDrive.
I’ll keep everyone posted.
- @leolaporte I liked your thoughts on Net@Nite about Obama being an inspiring leader. Leadership is something we need. It’s a morale thing. #
- It’s safe to say that I enjoy audio content more than video. 20 audio podcasts and 3 video ones in my iTunes. #
- So, what’s the archive for all your online media? Your personal blog importing other content? Blasting it all to twitter? Is it needed? #
- Later Kucinich, I’ll miss you. http://tinyurl.com/34up8d #
- @chrisbrogan Can we all just donate a dollar for them to buy more equipment and bandwidth? I’d pay. #
- Spending the night catching up on podcasts. TAL, GizWiz, FinAid, tech5, et cetera. #
- Get-It-Done guy’s latest podcast might have changed the way I run a meeting. Awesome. http://getitdone.quickanddirtytips.com/ #
- Want to give an answer on Yahoo! Answers and the interface is poor. #
- Although Wireless Booting is huge for the Mac, I can’t see the MacBook Air being a successful product. It’s a shame. #
- Preparing a very late dinner while studying for my Regents Chemistry test tomorrow afternoon. Then I’ll spend Thursday evening doing finaid. #
- @cspenn "Debt is not wealth. Loans are not wealth." Pfff. That’s what *you* think. </the media> #
- Last.fm paying the artists directly! Bad news for the labels… good news for everyone else. http://tinyurl.com/2bgh7u #
- Anyone else just sitting back to watch the Anonymous v. Scientology fight? Get the popcorn, folks. #
- @leolaporte @mollywood @acedetect Today’s BOL was awesome. #
- Cloverfield was a movie. I don’t have any notable comments. Eh. #
Recent Comments
RSS