Comments on: MacBook (Pro) Matshita SuperDrive 2.1 Solution http://www.richardmondello.com/2008/02/16/macbook-pro-matshita-superdrive-21-solution/ A Student in Transition, Making Sense of it All Fri, 22 Aug 2008 02:29:37 +0000 http://wordpress.org/?v=2.5.1 By: Richard Mondello http://www.richardmondello.com/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-959 Richard Mondello Fri, 08 Aug 2008 02:23:14 +0000 http://exposay.net/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-959 I guess you just can't win with optical media these days? I guess you just can’t win with optical media these days?

]]> By: Jimi http://www.richardmondello.com/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-957 Jimi Thu, 07 Aug 2008 22:18:45 +0000 http://exposay.net/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-957 thanks Richard. well, a week ago I bought a Plextor px-608 and replaced it. works okay now, but still more sensitive than any old school drive. hmmz... thanks Richard.
well, a week ago I bought a Plextor px-608 and replaced it. works okay now, but still more sensitive than any old school drive. hmmz…

]]> By: Richard Mondello http://www.richardmondello.com/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-955 Richard Mondello Thu, 07 Aug 2008 21:26:20 +0000 http://exposay.net/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-955 @bampi: I wish I could offer you more help, but good luck! @Jimi: I'd never trust another Matshita drive, ever. I hate this situation and I wish you luck as well. @bampi: I wish I could offer you more help, but good luck!

@Jimi: I’d never trust another Matshita drive, ever. I hate this situation and I wish you luck as well.

]]> By: Jimi http://www.richardmondello.com/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-940 Jimi Thu, 31 Jul 2008 10:32:22 +0000 http://exposay.net/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-940 I bet that Apple pust so much pressure on their personel that they would not admit such things. exact the same with some firmware issues I was having. My imac's optical drive started failing a few weeks after the one - year guarantee period. still having problems. do not know what to do know, the store tells me I should let them repair, but that is too expensive. they sell those drives also, but I do not trust the matsushitas anymore ! I bet that Apple pust so much pressure on their personel that they would not admit such things. exact the same with some firmware issues I was having. My imac’s optical drive started failing a few weeks after the one - year guarantee period. still having problems. do not know what to do know, the store tells me I should let them repair, but that is too expensive. they sell those drives also, but I do not trust the matsushitas anymore !

]]> By: bampi http://www.richardmondello.com/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-812 bampi Thu, 15 May 2008 20:22:17 +0000 http://exposay.net/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-812 Hi there, I'm Bogdan from Romania and I have same problem as you. Unfortunatelly my macbook pro is out of the warranty and I tried all the tricks I could imagine in order to make apple to change my superdrive for free. My macbook was bought last year in US by a friend of mine. I also tried to fix the unit while travelling (tried at Apple in Austria, also in Netherlands). All the apple guys said one thing. If it is still under the warranty we will do the replacement for free. If not, we are sorry, you have to pay. Apple in US said that this replacement will cost me 400$. Apple in Netherlands around 210 euro, and around 215 euro in Austria. Finally I got back to Romania and the estimated cost was around 230 euro. In the end I found this site: http://www.powerbookmedic.com. I bought the apple superdrive for my 15" macbook pro for the amazing price of 149.99$. Shipping to Romania was around 60$. So with a total of 213$ I have a new apple superdrive (much faster and better than the one that came on my macbook). I am not telling you that is a real solution cuz you need to pay for it, but so far, is the cheapest one I could find. Hope this will be helpfull for anyone around this blog. PS: Apple makes great computers, laptops, hardware and so on, but their support team sucks big time. The guys from Netherlands and Austria didn't want to admit that they have any ideea of the Superdrive Firmware Update 2.1 and all about it. In Romania they said that it is my imagination till I got my macbook to them and they tried to write a simple cd and they got speachless...Even they know about it, they won't admit it. One more thing, please excuse any grammar mistakes or incorrect pharases. Hi there,

I’m Bogdan from Romania and I have same problem as you. Unfortunatelly my macbook pro is out of the warranty and I tried all the tricks I could imagine in order to make apple to change my superdrive for free. My macbook was bought last year in US by a friend of mine. I also tried to fix the unit while travelling (tried at Apple in Austria, also in Netherlands). All the apple guys said one thing. If it is still under the warranty we will do the replacement for free. If not, we are sorry, you have to pay. Apple in US said that this replacement will cost me 400$. Apple in Netherlands around 210 euro, and around 215 euro in Austria. Finally I got back to Romania and the estimated cost was around 230 euro.

In the end I found this site: http://www.powerbookmedic.com. I bought the apple superdrive for my 15″ macbook pro for the amazing price of 149.99$. Shipping to Romania was around 60$. So with a total of 213$ I have a new apple superdrive (much faster and better than the one that came on my macbook).

I am not telling you that is a real solution cuz you need to pay for it, but so far, is the cheapest one I could find.

Hope this will be helpfull for anyone around this blog.

PS: Apple makes great computers, laptops, hardware and so on, but their support team sucks big time. The guys from Netherlands and Austria didn’t want to admit that they have any ideea of the Superdrive Firmware Update 2.1 and all about it. In Romania they said that it is my imagination till I got my macbook to them and they tried to write a simple cd and they got speachless…Even they know about it, they won’t admit it.

One more thing, please excuse any grammar mistakes or incorrect pharases.

]]> By: Ricky http://www.richardmondello.com/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-803 Ricky Thu, 15 May 2008 12:00:27 +0000 http://exposay.net/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-803 Lionel, that's really awful that you haven't received any responses from Apple yet. Unfortunately, I don't have any advice to offer you at this point. In finding out the specs on the SuperDrive in the new iMac, I'd ask around on the Apple Forums. Good luck! Lionel, that’s really awful that you haven’t received any responses from Apple yet. Unfortunately, I don’t have any advice to offer you at this point.

In finding out the specs on the SuperDrive in the new iMac, I’d ask around on the Apple Forums.

Good luck!

]]> By: Lionel http://www.richardmondello.com/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-801 Lionel Wed, 14 May 2008 20:55:42 +0000 http://exposay.net/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-801 It's been a month since I wrote an email to all possible Steve Jobs addresses, and still no luck... not a single response from Apple. I even wrote to addresses such as support@apple.com or customerservice@apple.com, since there is NO support email address in Apple website!!! What I'm really interested now is getting the physical specs of the new iMac (3Ghz) superdrives, in order to know if is it possible to replace my Matshita superdrive with one of the new Pioneer ones... Any help would be appreciated It’s been a month since I wrote an email to all possible Steve Jobs addresses, and still no luck… not a single response from Apple.

I even wrote to addresses such as support@apple.com or customerservice@apple.com, since there is NO support email address in Apple website!!!

What I’m really interested now is getting the physical specs of the new iMac (3Ghz) superdrives, in order to know if is it possible to replace my Matshita superdrive with one of the new Pioneer ones…

Any help would be appreciated

]]> By: Ricky http://www.richardmondello.com/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-769 Ricky Sun, 27 Apr 2008 14:11:17 +0000 http://exposay.net/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-769 Lionel, I'm sorry to hear that that's the case. I really don't have much to tell you other than send that magic email to Steve Jobs that I detailed in this post. Good luck. Please let me know how it turns out for you. Lionel, I’m sorry to hear that that’s the case. I really don’t have much to tell you other than send that magic email to Steve Jobs that I detailed in this post.

Good luck. Please let me know how it turns out for you.

]]> By: Lionel http://www.richardmondello.com/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-767 Lionel Fri, 25 Apr 2008 15:28:29 +0000 http://exposay.net/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-767 Actually, the Apple forums are full of people complaining about the superdrives in their intel iMacs (17", 20", 24") (All of them have the same common problem: Matshita drives) Unfurtunately, my iMac was 14 months old when my drive failed and I didn't get the extended guarantee plan... So I'm still looking for a solution, cause I'm not a really great friend of external drives... Thanks anyway, I think if there's an option for MacBooks, maybe there's still hope for us iMac owners. Actually, the Apple forums are full of people complaining about the superdrives in their intel iMacs (17″, 20″, 24″) (All of them have the same common problem: Matshita drives)

Unfurtunately, my iMac was 14 months old when my drive failed and I didn’t get the extended guarantee plan…

So I’m still looking for a solution, cause I’m not a really great friend of external drives…

Thanks anyway, I think if there’s an option for MacBooks, maybe there’s still hope for us iMac owners.

]]> By: Ricky http://www.richardmondello.com/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-690 Ricky Thu, 10 Apr 2008 17:43:07 +0000 http://exposay.net/2008/02/16/macbook-pro-matshita-superdrive-21-solution/#comment-690 Hey Lionel, thanks for stopping by. My experience has involved MacBook and MacBook Pro drives. I haven't heard of similar problems with iMac drives, but that doesn't mean they don't exist. I don't have any information to offer you, really. Good luck! Hey Lionel, thanks for stopping by.

My experience has involved MacBook and MacBook Pro drives. I haven’t heard of similar problems with iMac drives, but that doesn’t mean they don’t exist. I don’t have any information to offer you, really.

Good luck!

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