Oh, Apple Inc. You kill me sometimes. Comment from a reader:
I have an iMac intel 17″ early 2006 same problem with matshita uj-846. Two month ago I’ve got apple replace the lcd screen (vertical lines issue) for free. Tomorrow I’ll call apple for the superdrive issue; with luck I’ll got it replaced for free like the lcd.
The secret is to call apple service. Apple record customer calls to control its employers.
My family has an Intel 17″ iMac from 2006 with the same line issue. Apple has repeatedly told me that they will not acknowledge it. The kind customers who have taken to the Internet wish the company would.
Stuff like this makes it hard to appreciate Apple. The product announcement on Wednesday, however, will likely make it easier.
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