Author Archive for Richard Mondello

Mac Users, Don’t Buy from CyberPower Inc.

Please digg this story.

I recently purchased an Uninterruptible Power Supply (UPS) from CyberPower Inc. It’s the CP550SL, and it looked pretty good in the store. The box said it was PC and Mac compatible, had a comfortable number of outlets, and had standard shutdown features that worked out-of-the-box with Mac OS X. Great!

For anyone who doesn’t know, a UPS is a glorified power strip, a device that takes one electrical outlet and makes several. In addition, it has a built-in battery to power attached devices in the event of a power failure. Using a usb cable, a UPS connects to a computer so the computer can shut itself down before the UPS runs out of electricity.

I plugged in all of my devices, attached the USB cable from the UPS to my Mac, and plugged the UPS in. After cycling the power on all of my devices, I booted my Mac. Excited to configure the automatic shutdown options (the real reason anyone buys a UPS), I went to the Energy Saver prefpane of System Preferences.

Much to my surprise, all of the UPS options were grayed out. I couldn’t configure anything!
CyberPower UPS in Mac OS X Leopard

From here, I did the technical thing. I cleared out the user and system caches on my MacBook Pro, rebooted, and tried again. No luck.

At this point, I did the responsible thing - contacted tech support. I sent this email:

I just took the UPS out of the box and installed it with my Mac by plugging the USB cable into my Mac’s USB port. In the System Preferences panel, Energy Saver, I can see the UPS under the drop-down “Settings for:”. When I click that and go to the UPS tab below, I can see the battery level and model, but all of the UPS options (what make the UPS useful, like shutting down the computer after a certain period of time) are grayed out! The UPS is useless unless those options work. I’m an administrative user and the panel is unlocked.

I’m a poweruser, and I’m puzzled as to what the problem could be. Normally these things “just work”. Any help would be appreciated before I have to take this unit back.

This morning, I got this two-sentence response:

The grayed out option is a bug in the latest version of Mac. You can check for an update from Mac.

This response is unacceptable. First and foremost, “the latest version of Mac” doesn’t make sense. The Mac is a computer, the Operating System it runs is Mac OS X, and the company that ships both of those products is Apple Inc. A tech support person would never say,

The grayed out option is a bug in the latest version of Windows. You can check for an update from Windows.

Obviously, he or she would recommend that I check for an update from Microsoft or from Windows Update.

Moving on, there’s no update available from Apple! I’m running the latest version of the Mac OS; the next version, 10.5.5, isn’t expected for some time (more than two weeks). A responsible tech support agent would have told me that CyberPower Inc. is working with Apple to correct the problem and I should expect a fix on a certain date or time-frame. Due to his or her lack of detail, I will likely return this product to the store I purchased it.

The Apple market-share is a small fraction of the computer market. However, we’re a vocal fraction. Until this is resolved, I unequivocally urge Mac users not to purchase any products from CyberPower Inc.

Register for Change Harlem Valley Times Article

Stephanie Preston’s article about Register for Change made its way into this week’s Harlem Valley Times. Go give it a read!

As always, I quote it below for posterity’s sake.

Students raise political awareness with ‘Register for Change’ rally

DOVER - Students and recent graduates from Dover High School held a political rally on Aug. 9 in the Town of Dover to promote the importance of voting, as well as to inform the public about presidential candidate Barack Obama’s policies.

Bumper stickers, pins and signs were given out at the “Register for Change” event, and voter registration cards were available for residents to fill out.

A couple weeks before his graduation from Dover High School in June, Valedictorian Richard Mondello, 18, created a group on the social networking Web site www.facebook.com advocating to host a political rally during the summer. He received a large amount of feedback from his fellow students wanting to participate and join the group.

“I wanted to do something that would show that the young people of Dover are getting really involved and excited about the upcoming election,” Mondello said.

“I feel like young people hardly ever get good press, and I wanted us to do something positive and constructive,” he said.

After the event’s date was confirmed, Mondello and Dylan Young, 18, went to a town board meeting to get permission to assemble.

Mondello also contacted the Barack Obama campaign about the event, which is how he received the bumper stickers, pins, signs and voter registration cards that were available at the rally.

“There have been a lot of great people coming out to support us and coming up to the tent registering to vote,” said Justin Schneider, 18.

“I’ve been here since 8:30 for the cause. I’m not necessarily for a candidate. I’m for change and involvement in the political process. That’s what all of us are really trying to promote,” he said.

Congressman John Hall (D-Dover) also attended to help promote involvement in the political process.

“The wonderful turnout for this event is proof that bringing people into the political process will make a difference. I think it’s a great message to publicize,” Hall said. “The first step is to be involved and to vote.”

aim buddy updates beta

I rarely put post titles in all lower-case, but since this is an article about web 2.0, peer pressure kicked in. I figured I’d try to fit in - you know, be hip? Lower-case letters are “hip”, right?

My Relationship with AOL

I’m weird when it comes to social networking and online presence. In my crowd of “real life” friends, I’m one of very few people with a twitter account. In that respect, I suppose I’m forward-thinking. However, it wasn’t until very recently that I set up a myspace account. My “protest” wasn’t all that visionary, I admit. I needed to suck it up, it being my loathing of poor design, obnoxious advertising, and Rupert Murdoch.

In my computing history, the last five years, I’ve had one constant - AOL Instant Messenger, AIM. From the very beginning, AOL has been in my computing life. My family used AOL as our ISP for a few months before moving up to high-speed Internet access. In that time, AOL’s stronghold on the dial-up market established them as the instant messenger of choice for all of my born-in-the-90’s friends. Although I’ve long since dumped the official AIM client in favor of Pidgin or Adium, you’ll almost always find me on AOL’s network.

AIM Buddy Updates

AOL Buddy Updates

AOL made a very interesting play that just came to my attention. The company launched a service called Buddy Updates, a status (away) message and buddy profile archiving feature. For someone used to having all content (away messages, buddy profiles) lost forever after alteration, this is a game-changer.

Although I feel ridiculous writing this, some people (rather foolishly) feel that AIM status messages are the last place they can quickly create content that won’t come back to bite them. With the default configuration of AIM Buddy Updates, this is no longer true. Before panicking, note that this feature is opt-out. Just go to the Buddy Updates website and login with your AIM username and password. From that interface, you’ll be able to shut the service off, but AOL’s hoping you’ll browse your friend’s recent activity (everyone), look at your content (just me), or setup the service (setup).

Impact?

AOL, a company that’s hemorrhaging money, is still making plays into Web 2.0. The idea of archived microblogging will be new to many users of AIM, but Buddy Updates still targets the more advanced social media user. That is, at the setup screen, users can add other web services, a la FriendFeed. Big names include Twitter, Blogger, LiveJournal, Flickr, del.icio.us, YouTube, and MySpace. Yes, the omission of Facebook eludes me, too.

I have few complaints about FriendFeed, but competition is almost always good. Even if it’s just another redundant web 2.0 service, I think AOL is welcome to the party of content aggregation.

Bitten by DRM on iPhone Applications

Although this is a very bitter blog post, I won’t make it angry. I’m just disappointed in one of my favorite companies. Continue reading ‘Bitten by DRM on iPhone Applications’

Reflecting on Register for Change

Turns out, I was fired up. Turns out, everyone was ready to go.

I’m practically speechless in trying to describe how successful our event was - so I’ll let photos help me do the talking (and cheering). The exceptional photos in this post, taken by Renee, are only a sampling of what you can find on facebook.

Cheering We Can Believe In

Rallying We Can Believe In

On Saturday, everything that could have gone right, went right. Everything that could have gone wrong - didn’t.

Coming on this journey, I’ve learned so much. From the rally’s conception a few weeks before graduation, to Saturday’s execution of the idea, I have so much to share. Here, I write my impressions from the day itself. I’ll have more to share in the days ahead.

I begin by saying with clearly added emphasis that I’ve never been more proud of myself and my friends. Yes, this notion deserves its own paragraph. Without the support of these special people, Register for Change would be an idea without action. The list of people to thank is far too large for this blog post, and I’ll be trying my personal best to recognize each and every contributer over the next few days in a private context.

Friends

Grassroots, Really

Grassroots, In Action

Someone Who Understand the Need for Peace

On Saturday, I witnessed grassroots politics in action for the first time in my life. Guided by common beliefs, more than thirty students came out to support Barack Obama’s bid for the Presidency. Ranging from ages sixteen to twenty, these men and women dominated the days events, but they weren’t alone. For instance, a girl around three years of age asked to borrow a rally sign I was holding so she could stand alongside the students. One Dover resident shared her experiences campaigning for women’s rights during her political heyday, a compelling story. An older gentleman, born before the ratification of the Nineteenth Amendment to the United States Constitution, sat beside us, ecstatic to campaign for change.

Fired Up, Ready to Go!Watching the organic excitement spread from person to person, the genuine camaraderie form between people of all ages and backgrounds, continues to inspire me. The effect of this inspiration on me was visible - rather, audible - at Register for Change. I cannot count how many times I shouted, “I’m fired up!” to which the everyone enthusiastically replied, “I’m ready to go!” Although I began the day physically exhausted, a natural energy powered me through the whole event as head-cheerleader.

This will sound obvious to a certain audience of this post, but “grassroots” isn’t just a term that news reporters and bloggers throw around. It is the energy and vitality that I just described leading to positive outcomes. To see this vigor focused in the center of my traditionally conservative town is the change that I had hoped for.

Goals & Outcomes

I had three goals with Saturday’s event. The first was to register people to vote, which certainly happened. I have twenty voter registrations cards to bring to the Board of Elections, and other residents took cards home to mail in themselves. Although that number may sound small, it isn’t. If even just half of those people vote regularly, I’ve accomplished my first goal.

Register to Vote

My second goal was to promote Senator Barack Obama, which we couldn’t have done better. The literature that fellow coordinator Matt created and distributed was targeted and well-received. Although we were met with resistance at some points of the day from people with hateful comments or gestures, I’d say that 90% of feedback was positive. Like the students running the event, it seems that people driving by were fired up; passengers from seven different states showed their enthusiasm.

Honk For Obama

In my original announcement of the event, I wrote that I wanted to,

…show Dover Plains and its surrounding communities that the young people of Dover can do something positive. I want to send a clear message that Dover’s young people aren’t all about gangs, drugs, or fighting.

Although I can’t measure our success in this effort, I couldn’t imagine an event that could send a clearer message. Hopefully, together, we put a dent into the negative image emanating from Dover recently.

Surpassing Expectations

In my original goal-setting, I forgot a very simple aim: to have fun. Luckily, I can’t name a single person who didn’t really enjoy themselves on Saturday. I’ve been bombarded by comments from students who genuinely couldn’t think of a better way to spend their entire Saturday, which is heartwarming.

Having a Good Time

John HallA certain treat of our afternoon was a visit from our district’s Congressman, John Hall (D, 19th district). The fact he had the time to make an appearance at Register for Change was amazing; although he actually lives in Dover, finding time between passing legislation and running a Congressional campaign is difficult.

Surpassing expectations, a theme of the day, Mr. Hall had a conversation with us about issues he’s tackling in Congress, spanning from veterans benefits and the climate crisis to equal pay for women in the workforce. We were delighted to meet and speak with the Congressman.

John Hall with Dover Plains for Obama

Moving Forward

I relied on a lot of people and experiences to help me pull this off. Everything that I’ve worked on over the last several years came together in one day’s events. Whether it was the ability to be a cheerleader that I picked up at HOBY several years ago, or the organizational skills I acquired by managing my high school Student Council’s records, it seems like my four years at Dover High School prepared me to start and execute something very constructive.

After witnessing this experience, I have many fewer worries as to the future of Dover High School, something I’ve written about extensively. On Saturday, I saw many of the students I’m leaving behind accomplish amazing things. I’m excited to see what they’ll do for Dover in the months to come.

The Next Generation

The Next Generation

The Next Generation

Final Thoughts

A question that’s had me preoccupied for some time is, what do I do now? I’ve been using my job and Register for Change to procrastinate leaving for Tufts University. I no longer have any excuses; only a scant fifteen days separate me from a new life in Boston. In that time, I have so much to do - items to purchase and pack, affairs to settle, and people to value.

In the last several weeks, months, and years, I’ve established the friendships and connections that made Register for Change possible. Now, I “pause” these relationships, excited to resume them later. This prospect, now at the center of my thoughts, is both frightening and exciting. As I travel eastward, Register for Change is an experience that I’ll carry with me, one which I’ll always be able to bring to the table in all my future endeavors.

Again, I couldn’t be happier. The notion that students in a traditionally conservative town mobilized to promote something they’re passionate about, register people to vote, and change the image of their town to the world is change we can believe in.

Richard Mondello & John Hall

Final Details (Register for Change)

Just sent this final memo out to the Dover Plains for Obama members.

Hey, crew! Everything is finally coming together and things are looking great. We’re having a final preparation meeting tonight, 6:30, at Boyce Park. Below are some of the things we’ll be talking about. We’ll be discussing much more than these key items tonight, so I highly encourage you to come.

Where to Meet / When to Meet
Although our event actually starts at 9AM, we’re going to start setting up at 8:30 at Country Cafe (Route 22 and Mill Street). Once that’s set, we’ll send people down to our second station, Freshtown Plaza. We’ll be cycling people throughout those two stations all day.

What to Bring
I recommend that everyone brings something to eat, like a bag lunch. However, the great people at Country Cafe are letting us use their property for the event, so I *fully encourage* you to buy food or drinks there. Because we’ll be out in the sun, think about sunscreen, sunglasses, or hats. We need chairs - either fold-up or camping-style. If you have any, bring them with you. Finally, I’m still looking for a small fold-up table to use in the Freshtown Plaza. If you have one, call me ASAP - 845-453-3571.

Dress Code
Wear red, white, and blue or a combination thereof. We want to look as patriotic as possible, which we truly are.

Conduct
We’re professionals, so act professional at all times, no matter what happens.

If a rude person yells at you or gives you a rude gesture, react gracefully or don’t react at all. If someone starts harassing you or something feels wrong, find one of the coordinators. Don’t take it upon yourself to handle any problems that came up.

We’re going to be near Route 22, a very dangerous road. If you plan on crossing the street, do it legally! No jaywalking, period.

Study Up
Matt made us a nice flyer to educate ourselves and other voters about Obama’s policies and goals. I’m asking everyone to print a copy for themselves and briefly review why it is we love Obama. If you have a good printer, please print as many copies as you can and bring them to distribute to others.

Money
So far, I’ve spent a lot of my own money on putting this event together. I’m hoping everyone can help me out by paying me back five or ten dollars per person. If you honestly can’t afford to throw me a few bucks, I understand, but I don’t think it’s too much to ask.

And Finally
I’m really looking forward to Register for Change, everyone. All of our hard work is about to pay off. Let’s go show our support for Obama and get some people registered to vote!

Yes we can.